
Frequently asked questions.
What Ages Do You Work With and Where Are Services Provided?
Thrive Pediatric Therapy provides services to individuals from birth to 23 years old. Services are provided at 144 College Street Gallatin, TN 37066. Teletherapy services are provided on a case by case basis to best serve our clients.
How Do I Get Started?
Email Thrive Pediatric Therapy at admin@thrivepediatrictherapy.org or call (615) 802-8051 to discuss your concerns and determine if your child might benefit from an evaluation and/or therapy services.
What is Your Cancellation Policy?
If you need to cancel your appointment, a cancellation must be communicated via phone or email at least 24 hours prior to the appointment time.
Do You Accept Insurance?
Yes we do! We accept the following insurances: Blue Cross Blue Shield, Blue Care, United Healthcare, United Healthcare Community- TennCare, Aetna, Cigna, Ambetter, Smart Health Ascension, Oscar.
When Should I Seek a Referral?
If you have concerns for your child's development please contact us. We would be happy to discuss your concerns and help you decide if an evaluation is warranted. We highly encourage early intervention and would be excited to support you and your child.
Where Do I Park?
You can park in our parking lot in front of the office. Our address is 144 College Street Gallatin, TN 37066.
What services do you offer?
We are proud to offer pediatric services for skilled feeding therapy, occupational therapy, and speech and language therapy. Unfortunately at this time we do not offer physical therapy services. A local facility that offers physical therapy is Therapy Center of Hendersonville, Play Ball (Hendersonville), and Lyttle Fox (Lebanon or Mount Juliet).
What days do you provide therapy?
Monday, Tuesday, Wednesday, Thursday 8-6
Friday 8-12
Do I need a referral?
If you intend to use insurance we do ask that you have your pediatrician send a referral. It will allow us to send the plan of care and progress to your pediatrician and provide it to your insurance company if required.
When should I seek the services of a SLP, feeding therapist, occupational therapist?
If you suspect your child is delayed in reaching their developmental milestones, a good place to start is with the pediatrician. If you or your pediatrician is concerned, a referral for a comprehensive evaluation is needed. An evaluation will allow for you to understand your child’s strengths and areas for improvement as well as learn strategies for assisting your child at home. We highly recommend early intervention and would be excited to support your family.
When is payment due?
We require a card on file. Payment will be charged on the day of the visit to avoid a large bill at the end of the month. You will receive a payment receipt and may contact us for additional invoice information at any time.
Can siblings attend the appointment?
Siblings are able to come to the facility however your child will likely have the best evaluation or session with only the caregiver and the therapist during the evaluation or treatment sessions. Siblings can wait in the waiting room with an additional caregiver.
Do you provide teletherapy services?
We do provide teletherapy services as long as they are a good fit for the patient!
Do you provide ABA?
No, we do not provide ABA services. We recommend contacting your pediatrician for additional information on ABA.
Are you a TEIS (Tennessee Early Intervention System) provider?
Yes! We are proud to serve the community as TEIS providers. Tennessee Early Intervention System (TEIS) is a voluntary program that offers therapy and other services to families of infants and young children with developmental delays or disabilities. Services are provided at no cost to families. TEIS is critically important to supporting the development of Tennessee children with disabilities and developmental delays as they prepare for school.